Employee of the month

Congratulations to Avram Dragos (Dee) who is Provenance’s Employee of the Month for December 2017.

Dee has worked at Provenance’s first hotel West Park, since it’s opening in 2014 and his dedication, excellent customer service and enthusiasm has never wavered.  In recent weeks, over the course of a busy and at times difficult period for the business, Dee has been a constant support – never losing his positive attitude.

He has worked extra hours and has taken on the challenge of the bar during our busiest trading period – learning how to manage the stock and deal with suppliers as well as assisting in managing rotas and wages.

His customer service has always been exceptional but in recent weeks, feedback we have received has been second to none.  Many of our guests mention him in their feedback and most recently, one of our partnership companies, Harrogate International Festivals, has specifically mentioned his dedication, personality and fantastic customer service during their recent dinner and drinks, when they were entertaining their sponsors.

Dee is showing how much of a team player he is an is increasingly showing a maturity in guiding more junior members of staff.

A huge well done to Dee and everyone who was nominated.

  • Sami Foster – Cleveland Tontine
  • Ian Baty – Punch Bowl
  • Tommy Hunter – Carpenters Arms
  • Michael Lowcock – Oak Tree
  • Nasser Cherfi (DJ) – Black Bull

Watch the video

Click here to watch the video.

Vote for Yorkshire’s favourite pub

Yorkshire is famous for many things, not least its scenery, warm welcome, great food and good pubs.

Now, Welcome to Yorkshire, in association with the Yorkshire Post, is giving you the chance to vote for your favourite Yorkshire pub.

Read more

Punch Bowl Inn named as best pub in North Yorkshire

We are pleased to announce the Punch Bowl Inn has been named as the Best pub in North Yorkshire with the National Pub & Bar awards 2018.

Read more

Be a winner this Christmas

To celebrate Christmas being just around the corner Provenance Inns & Hotels are giving away an overnight stay.

For a chance to win dinner, bed and breakfast at a Provenance venue of your choice simply enter your details below.





Closing date 20th December 2017.

Winner will be notified by email on Friday 22nd December 2017.

Prize includes overnight accommodation at either West Park Hotel, Carpenters Arms, Cleveland Tontine or Oak Tree Inn, three course dinner for 2 people and full Yorkshire breakfast. Beverages are not included.

By entering this competition you will be added to our mailing list and are agreeing to receive further mailings and offers with details about events, offers and news from the Provenance Inns & Hotels Collection. We will not share your information with any third parties.

The competition is available to be redeemed from 1 January 2018 until 31 March 2018, and is subject to availability, based on two people sharing. Prize cannot be exchanged for cash.

2018 Friendship Lunches

2018 dates announced

We have seen people from surrounding towns and villages bringing friends and local people to the community to these special get-togethers, everyone is very welcome! We will offer good company, good food and the chance to meet new friends or catch up with old ones.







From 12pm noon

2 courses for £11.95, 3 courses for £13.95 per person

Please contact the relevant site to book your place and for more information.

The Crown & Cushion, Welburn, Malton
01653 618777

The Carpenters Arms, Felixkirk, Thirsk
01845 537369

The Black Bull Inn, Moulton, Richmond
01325 377556

The Punch Bowl Inn, Marton cum Grafton, Harrogate
01423 322519

The Oak Tree Inn, Helperby, Boroughbridge
01423 789189

Black Friday comes early for Harrogate’s West Park

Following the success of last year’s late-night shopping evening on Harrogate’s West Park, businesses have joined forces again to bring Black Friday comes early to the area.

Twelve businesses have collaborated to line up a host of offers to attract shoppers to the south side of the town centre, including discounts, a raffle and even sausage-making, on Thursday 23rd November.

The initiative has been put together by the West Park Hotel, with 11 other participating businesses on West Park, to take place on the eve of Black Friday, the sales day which kicks off the USA Christmas shopping rush and has now become a tradition in the UK.

West Park Hotel Manager Nathan George said: “We put together our own late-night shopping event for the area last year because we were all conscious that some shoppers head straight for the town centre and may miss out what we have to offer and it proved really popular so we were delighted when the other businesses in the district agreed to take part again.”

Offers on the night range from discounts of up to 20% off, vouchers in return for spending a set amount, goody bags, tastings and demonstrations.

The West Park itself is offering a 20% discount on food and a free glass of fizz when dining and other businesses taking part are Boho Chic, Cook, Cotswold, Georgie’s, Lynx, Moda In Pelle, OKA, Orvis, Specializer, Weetons and Whites.

Herriot Awards

We are proud to announce that both the Black Bull Inn and The Carpenters Arms are finalists in the Flavours of Herriot Country Awards 2017.

Now in its sixth year, The Flavours of Herriot Country Awards will be announcing the winners of this prestigious and highly recognised awards. Celebrating the finest food & drink industry heroes from across Richmondshire and Hambelton, North Yorkshire.

The Black Bull has been shortlisted for Restaurant of the Year.

The Carpenters Arms has been shortlisted for Pub Food of the Year.

The awards will be held on Friday December 1st.

Good luck to all of the finalists.

La Di Da Magazine Review for West Park

La Di Da review for West Park by Jontje Cuncliffe Lister

“No wonder Harrogate is one of the ‘happiest places to live’. Who can resist a meander through the picturesque Valley Gardens or a shopping bonanza in the towns fashionable boutiques? And a visit to the Turkish Baths is a must!
Our recent visit took us to The West Park Hotel, Brasserie and Bar overlooking the beautiful Harrogate Stray.

“Dinner at West Park was exquisite”

“You would have thought that there would be little room for a pud – but who could possibly resist the ‘Pudding Plate to Share’? Utter heaven on a
plate! Sticky Toffee Pudding, Crème Brûlée, Chocolate Gateau, Baileys & White chocolate mousse, Ice Cream and popping candy…
Wow! With a dinner like that I can guarantee that we will be going back very soon”.

“The service and hospitality that we experienced throughout – from the receptionist, to the bar staff and the waiters was top notch. But then we are in
Yorkshire… and we’re renowned for being a friendly bunch!”

To see the magazine go to LaDiDa’s website or to read on click this link to read the full review

Yorkshire’s Favourite Pub

We are thrilled to announce that The Carpenters Arms came third in Yorkshire’s favourite pub announced at The Great Yorkshire Show on Tuesday 11th July.

A record number of votes were cast in this year’s competition, leading to 15 pubs being  shortlisted rather than the usual 12.

The competition, which is run by Welcome to Yorkshire in partnership with the Yorkshire Post and sponsored by Theakstons, saw the public nominate 700 pubs in total.

Thank you to everyone that voted.

Congratulations to The White Swan that came first and The Royal Oak that came second.

The top 30 pubs will feature in Welcome to Yorkshire’s Ale Trail. Thousands of copies of which will be distributed around tourist destinations across Yorkshire.

Pictured: L-R Simon Theakston, Peter Dodd, Chris Blundell (chairman of The Carpenter’s Arms) Brian Turner.

Visit the Carpenters Arms website

West Park Shortlisted for White Rose Award

We are excited and proud that West Park Hotel have been shortlisted for Small Hotel of the Year in the White Rose Award.

White Rose Award

Judges for the prestigious White Rose Award have revealed their decisions have been tougher than ever as they’ve unveiled the shortlist of this year’s finalists.

The awards, which are the biggest celebration of tourism in the UK recognise the very best businesses in Yorkshire. The 17 categories cover everything from hotels to holiday parks, pubs to producers and arts to attractions.

A thousand people will attend a glitzy award ceremony later this year when the winners and runners up will be announced.

We have some strong competition in our category with

  • Feversham Arms Hotel & Verbena Spa, Helmsley
  • Goldsborough Hall, Goldsborough
  • The Victoria Hotel, Robin Hoods Bay
  • Tickton Grange Country Hotel, near Beverley
  • Yorebridge House, Leyburn

Good luck to all of the finalists.